At Rock Car Rental, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a booking request, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal details: Name, email, phone number, driver’s license, and billing address
- Booking data: Reservation history, vehicle preferences, pickup/drop-off locations
- Payment information: Processed securely via third-party payment gateways
- Device & usage data: IP address, browser type, pages visited, and cookies
2. How We Use Your Information
We use your data to:
- Facilitate booking coordination and payments
- Provide customer support and service updates
- Improve our website and booking experience
- Send promotional offers (only with your consent)
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell your personal data. We may share it with:
- Trusted service providers (e.g., payment processors, insurance partners)
- Law enforcement or government agencies when legally required
- Internal teams for operational and support purposes
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is 100% secure — we encourage you to use strong passwords and stay alert.
5. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
6. Cookies & Tracking
We use cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices — please review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.
9. Contact Us
For questions or concerns about this policy, contact us at contact@rockcarrental.com
