By accessing our website or submitting a booking request with Rock Car Rental, you agree to the following terms and conditions. These govern your use of our services and outline the rights and responsibilities of both parties.
1. Acceptance of Terms
By using our website or booking a vehicle, you confirm that you: Rock Autocare LLC is the Registered Business Operating Rock Car Rental.
- Are at least 21 years old
- Hold a valid driver’s license
- Agree to comply with all booking policies and local laws
2. Booking & Payment
All bookings are subject to provider availability and confirmation
Full or partial payment may be required at the time of booking
Prices are displayed in U.S. dollars and may vary based on location, season, and vehicle type
3. Vehicle Use
Vehicles must be used responsibly and only for lawful purposes
You may not use the vehicle for racing, towing, off-roading, or commercial transport unless authorized
Only registered drivers may operate the vehicle
4. Liability & Insurance
Customers are responsible for any damage, theft, or loss not covered by insurance
Optional coverage plans may be available during booking
Rock Car Rental is not liable for personal belongings left in the vehicle
5. Cancellations & Refunds
Refer to our Refund & Return Policy for details
Late cancellations or no-shows may result in partial or full charges
6. Modifications & Extensions
Booking extensions must be requested in advance and are subject to provider approval
Unauthorized extensions may result in penalties or legal action
7. Website Use
All content on our website is owned by Rock Car Rental and may not be copied or reused without permission
We are not responsible for third-party links or external content
8. Dispute Resolution
Any disputes will be governed by the laws of the state in which the booking was initiated
We aim to resolve issues amicably through customer support before legal escalation
9. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services implies acceptance of the latest version.
